Quick Answer: How Do I Speak To Someone From Telstra In Australia?

How can I talk to someone at Telstra?

Sales.

Call 13 2000.

Sales.Accounts and billing.

Call 13 2000.

Accounts and billing.Concierge tech support.

Call 13 2999.

Concierge tech support.Call 13 2000.Other Options.

Multilingual services.

Find a Telstra Business Centre..

Is Telstra the worst company in Australia?

Australia’s leading internet provider seems to lead in more ways than one. Telstra ranked worst or second worst in all categories. … Telstra also scores the lowest for value for money (66); significantly lower than TPG (80), iiNet (78) and Optus/OptusNet (74).

How do I complain to the NBN?

by phone to 1800 687 626 • by mail Locked Bag 27, Gold Coast MC, 9726 • by fax to Complaint Team 1800 106 033. nbn will seek to acknowledge written complaints within 2 working days.

How do I speak to someone at Foxtel Australia?

Phone: 1300 130 799.Phone: 1300 657 346.Phone: +61 3 8325 2701.TTY: 133 677 then enter 131 999.Speak and Listen: 1300 555 727 then ask for Foxtel.Phone: (02) 9813 6000.

Does TPG have Australian call Centre?

TPG, iiNet and Internode You’ll find that TPG has call centres across Australia, but also in India and the Philippines.

How do I dispute a Telstra bill?

If you don’t have a Telstra ID, you can register for one here.Select the account you wish to dispute.Select Query this bill and follow the prompts to complete your query.

How do I contact Telstra by phone?

00 44 800 856 0000Telstra/Customer service

Is Telstra a good buy?

Why the Telstra share price could be a good buy That saw the company’s net profit fall 14.4% to $1.8 billion in a tough year for shareholders. The $3.4 billion free cash flow figure was at the low end of guidance, which allowed Telstra to maintain its full-year dividend at 16 cents per share.

How do I contact Telstra complaints from Australia?

contact us by one of the following methods:Phone: Please call the appropriate number and say “complaint”Personal Services.13 2200.Business Services.13 2000.Calls from Outside Australia.+61 2 9396 1193.TTY Calls:More items…

What time can I ring Telstra?

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.

Why is Telstra a good company?

Telstra has a couple of great characteristics for investors starting out their journey, especially being well known and paying out an attractive dividend from a strong base of earnings. However it’s important to realise that if earnings decline in the years ahead, the company’s share price may drift lower in turn.

How much does a TIO complaint cost?

Complaints-handling within the TIO ranges from level one to level four. When a customer first complains, the telco is charged $31 for a level one complaint; however, the cost sharply increases to $260 for level two, $475 for level three and $2250 for level four.

Who is the head of Telstra?

Andy Penn (May 1, 2015–)Telstra/CEO

Are Telstra call Centres in Australia?

Telstra operate call centres within Australia (one of which I’m a part of), however we also work with a number of partners who use overseas centres.

How do I make a formal complaint against Telstra?

Make a complaintOnline. Please provide us with as much information as possible to enable us to better respond to your matter. Online complaint form.By Mail. Send us a letter addressed to: Telstra. Locked Bag 20026. … By Fax. If you would prefer to send us your complaint by fax, you can do so on 1800 753 949.

How do I make a complaint?

An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language. In English, polite language is usually indirect.

What is Telstra email address?

If you’re a current Telstra email customer with a @bigpond.com, @bigpond.net.au or a @telstra.com email address, you can update to Telstra Mail now. If you’re a new customer taking up a home internet plan, you’ll be issued with a @bigpond.com identity so you can take up Telstra Mail.

Can NBN directly contact?

Contact your service provider if you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN. … If your complaint is related to the NBN infrastructure, your provider will work directly with NBN Co on your behalf to fix the problem.