Quick Answer: Why Is Mobile Phone Etiquette Needed?

What is the purpose of using mobile phone?

Mobile phones are used for a variety of purposes, such as keeping in touch with family members, for conducting business, and in order to have access to a telephone in the event of an emergency.

Some people carry more than one mobile phone for different purposes, such as for business and personal use..

Is it rude to look at someone’s phone?

The short answer is yes, but we’ll get into a couple different articles with differing opinion. The Wall Street Journal gave a nice explanation of “shoulder surfing,” or looking at someone else’s phone over their shoulder. It’s rude, it’s wrong, and we shouldn’t do it.

What is the correct way to answer the phone?

Answering CallsTry to answer the phone within three rings. … Answer with a friendly greeting. … Smile – it shows, even through the phone lines; speak in a pleasant tone of voice – the caller will appreciate it.Ask the caller for their name, even if their name is not necessary for the call.More items…•

What are the positive effects of mobile phones?

10 Positive Effects of Mobile Phones (On Your Everyday Life)Improved Communication.Help Us Stay Organized.Everyday Chores Made Easier.Ensure Stress-free Travelling.Help In Emergencies.Provide Easy Access to Information and Technology for Students.Help Teachers Increase Student Engagement.Increased Security.More items…

Is there a need for cell phone etiquette?

Don’t make calls in a library, theater, church, or from your table in a restaurant. Don’t text during class or a meeting at your job. Private info can be forwarded, so don’t text it. NEVER drive and use your phone at the same time.

Who says hello first on phone?

Recipient says “hello” first, caller should identify themselves first. Recipient, because the caller can’t be sure that they’ve actually reached someone until they hear some kind of response. Oh, I always assumed that when the “ringing” sound stops, you say “hello”, but thanks for the answer.

How do you talk professionally on the phone?

10 tips for answering and handling calls professionallyPromptly answer calls. The average ring takes 6 seconds. … Be warm and welcoming. … Introduce yourself and your business. … Speak clearly. … Do not use slang or buzz words. … Ask before you put people on hold. … Don’t just put calls through. … Be prepared for your calls.More items…•

What are the side effects of mobile?

Apart from cancer risk, mobile phones influence our nervous system. They may cause headaches, decreased attention, shortness of temper, sleep disorders and depression, mostly among teenagers.

What are examples of telephone etiquette?

Phone EtiquetteAnswer the call within three rings.Immediately introduce yourself.Speak clearly.Only use speakerphone when necessary.Actively listen and take notes.Use proper language.Remain cheerful.Ask before putting someone on hold or transferring a call.More items…•

What are phone etiquettes?

What is phone etiquette? Phone etiquette is the way you use manners to represent yourself and your business to customers via telephone communication. This includes the way you greet a customer, your body language, tone of voice, word choice, listening skills and how you close a call.

Do and don’ts of phone calls?

The Dos and Don’ts of Telephone EtiquetteDO – Smile when you talk to people. … DON’T – Be distracted. … DO – When you answer the phone, greet the caller warmly and advise who they are talking to. … DON’T – Shout or whisper. … DO – Speak clearly. … DON’T – Leave the caller on hold for too long. … DO – Make the caller feel welcome.

How do you end a phone call professionally?

Here are a few tips and phrases to help you politely and professionally end phone conversations.Close the door. When it’s time to end the conversation, be sure you are not inviting the other person to continue talking. … Use breaks in conversation. … Interrupt politely. … Offer future calls.

What do you say when you pick up the phone?

The polite thing to do is to say “Hello” when you answer the phone. If you wait for the other person to speak and he or she waits for you to speak, you may spend a while waiting for someone to speak.

How does your mobile phone work?

In the most basic form, a cell phone is essentially a two-way radio, consisting of a radio transmitter and a radio receiver. When you chat with your friend on your cell phone, your phone converts your voice into an electrical signal, which is then transmitted via radio waves to the nearest cell tower.